Dashboard: weekly listening health
The Dashboard shows new and engaged opportunities, noise filtered, mentions by platform, team activity, your weakest keywords and the last 24 hours of scans.
Last updated
The Dashboard (app.snitchfeed.com/dashboard) is a one-page health check for your listening. It answers three questions: are your listeners finding good mentions, is your team acting on them, and which keywords are wasting scans. Open it from Dashboard in the sidebar.
If you have no listeners yet, the Dashboard asks you to set one up first.
The seven cards
| Card | What it measures |
|---|---|
| New Opportunities | High and Medium Fit Score mentions posted in the last 7 days, compared with the 7 days before. A small chart shows Opportunities per day. |
| Opportunities Engaged | Mentions your team engaged with for the first time in the last 7 days, compared with the 7 days before. A small chart shows Engagements per day with Seen and Engaged lines. |
| Noise Filtered | The share of last week's mentions that scored Low, so you did not have to review them. Compared with the previous 7 days, in percentage points. |
| Mentions by Platform | Mentions per day over the last 2 weeks, split by platform. |
| Mention Activity | Mentions first seen and first engaged per day over the last 2 weeks. |
| Worst Performing Terms | The 5 keywords with the highest share of Low Fit Score mentions over the last 2 weeks, each shown with its listener and a "% noisy" figure. Hover a term to see its Low fit and Total mentions counts. |
| Activity | A table of the last 24 hours: LinkedIn and X (Twitter) scans per listener and keyword, with posts returned and mentions created, plus mention scoring, grouped into 60-minute buckets. Scroll to load more. |
Both opportunity cards link to Opportunities with View opportunities.
How to use it
- New Opportunities falling? Check whether a listener was paused or a keyword removed, then see Fix a listener that finds no mentions.
- Noise Filtered very high? Most mentions are scoring Low. Tighten the terms in Worst Performing Terms or add noisy signals. See Reduce noise in your mention feed.
- Opportunities Engaged flat? Your team is not replying. Open Opportunities and work through the list, or turn on feed notifications.
- Activity shows whether scans are running and how many posts each keyword returns. It helps explain credit use, since each scan costs credits (see Credits and usage).
For custom charts and longer date ranges, use Analytics.
Related
- Opportunities: your best recent mentions: act on the mentions counted here.
- Mention analytics: overview and saved reports: build your own charts.
- How Fit Score, intent tags and sentiment work: what High, Medium and Low mean.
- Scan intervals, pausing and historical backfill: control how often keywords are scanned.
Snitch AI: set up and query SnitchFeed by chat
Snitch AI is the chat assistant in SnitchFeed. Ask about mentions, set up listeners and feeds with approval, and see how credits and limits work.
Mention analytics: overview and saved reports
Track mention volume, Fit Score, platforms and intent tags over time on the Analytics overview, then build saved reports with your own metrics and filters.