Do you have a free trial?

Yes. There's a 7-day free trial with no credit card required. You get access to all features so you can properly test the tool before committing.

Which platforms do you track?

SnitchFeed currently monitors: Reddit: real time Bluesky: real time X (Twitter): scanned every 4 hours by default Hacker News: scanned every 6 hours by default LinkedIn: scanned every 12 hours by default You can change the scan interval for X, LinkedIn and Hacker News on each listener, from every hour to every 24 hours. See scan intervals.

How does SnitchFeed find mentions if I'm not tagged?

SnitchFeed doesn't rely on tags or mentions. It monitors all posts across platforms using keywords you specify, including product names, competitor references, pain points, and industry phrases. You catch conversations even when you're not directly mentioned.

Can I track competitors or general keywords?

Yes. SnitchFeed was built for exactly that. Track anything from competitor names to use cases, complaints, alternatives, category terms, or even common questions (like "Anyone know a tool that can...").

Is this compliant with LinkedIn, Reddit, and Twitter policies?

Yes. SnitchFeed only monitors publicly available content and adheres to each platform's terms of service. It does not access private messages or restricted data.

Will this work if I'm just starting out or pre-launch?

Yes. Social listening is especially powerful in the early stages. You'll discover what problems people are already talking about, validate demand, and identify early evangelists before you even write your first blog post.

I'm a Sales Leader. How can SnitchFeed help me?

SnitchFeed gives you a real-time edge by monitoring social media for key signals about your market, competitors, and prospects. You can: Track buying intent by monitoring keywords or phrases your ideal customers mention. Get alerted instantly when decision-makers post about problems you solve. Stay ahead of competitors by watching what others are saying about them. Discover warm leads and reach out while the topic is still fresh.

I'm a Marketing Leader. How can I use SnitchFeed?

SnitchFeed helps you monitor the online conversation around your brand, competitors, and industry in real-time. As a Marketing Leader, you can: Track brand mentions across social platforms to understand sentiment and engagement. Discover trending topics your audience cares about to fuel timely content and campaigns. Monitor competitors to benchmark performance and identify messaging gaps or opportunities. Find influencers and advocates organically talking about your space.

Do you have a Slack integration?

Yes, you can send alerts to any of your Slack channels. Each feed can post its new mentions to the Slack channels you choose. Discord, email and webhooks are also supported. See notifications.

Can I invite my teammates to my account?

Yes. Invite teammates from Workspace Settings → Team. Starter includes 1 user and Pro includes 5. See invite teammates.

How can I cancel my subscription?

You can cancel anytime from your account settings, with no hoops to jump through. If something isn't working for you, let us know before you cancel. We're usually able to help.

What is social listening?

Social listening is the practice of tracking and analyzing online conversations about your brand, competitors, or industry to uncover opportunities. It helps you understand what people are saying in real time, so you can engage leads, improve your product, and protect your brand. SnitchFeed is an AI-powered social listening tool that monitors keyword mentions across platforms, scores them for relevance, and alerts you when something worth acting on appears.

I have more questions. How can I get in touch?

You can reach us via the chatbot on the site, or by emailing us at hello@snitchfeed.com. We typically reply within 1-4 hours.

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AI

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Listeners

Create a listener Keywords Advanced search Intent & Brand Context Track profiles Scans & backfill

Mentions

Feeds Save & archive Fit Score Opportunities AI replies

Alerts and automation

Notifications Workflows

Reports and tools

Analytics CSV export GTM tools

Connect

Webhooks Outflo REST API

Account and help

Team & roles Plans & billing Credits Troubleshooting FAQ

SnitchFeed FAQ: pricing, platforms and scoring

Answers to common SnitchFeed questions: the free trial, supported platforms, finding mentions without tags, compliance, Slack, teammates and cancelling.

Last updated October 26, 2026

Quick answers to the questions we hear most. New to SnitchFeed? Start with the Quickstart. Something not covered here? Email hello@snitchfeed.com.

Next steps

Plans & billing: plan limits, trial and pricing.
Platforms: networks and how often they refresh.
Troubleshooting: fixes for empty, noisy or low-scoring feeds.

Troubleshooting

Fix a listener that finds no mentions, mentions that rarely score high, or a feed full of junk, with a short checklist for each problem.