Webhooks: send new mentions to your tools
Send each new mention to another tool automatically with a webhook. Learn when to use one, how to set it up and how to check deliveries.
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A webhook sends each new mention to a web address you choose, the moment it arrives in a feed. Use it to push mentions into an automation tool (such as Zapier, Make or n8n), a CRM or your own app without copying anything by hand.
Pro plan
Webhooks need the Pro plan. On other plans, Integrations → Webhooks is locked. See Plans & billing.
When to use a webhook
- You want mentions in a tool SnitchFeed does not connect to directly.
- You want a lead or task created automatically for each strong mention.
- A developer on your team wants mention data in your own system.
For alerts in Slack, Discord or email, use notifications instead. They need no setup on the other side.
How it works
You set up a webhook in two places:
- The endpoint. This is the web address that receives mentions. Your automation tool or developer gives you this address.
- The feed. You pick which feeds send to that endpoint. Only mentions that pass the feed's filters are sent.
One endpoint can be used by several feeds.
Add a webhook endpoint
Open the Webhooks page
Go to Integrations → Webhooks (app.snitchfeed.com/integrations/webhooks).
Start a new webhook
Click Create Webhook.
Paste the address
Paste the address into Webhook URL. It must start with https://.
Name it
Enter a Name you will recognize later, for example "CRM pipeline".
Save and test
Click Save. Then click Test to send a sample mention and check that it arrives.
Use the Status toggle to pause or resume an endpoint without deleting it.
Choose which feeds send to it
Open the feed
Open a saved feed and click Notifications in the top bar.
Pick endpoints
In the Webhooks tab, select the endpoints that should receive this feed's mentions.
Turn it on
Turn on Enable notifications, then click Save changes.
To send fewer mentions, tighten the feed's filters, for example its Fit score filter. See Notifications.
You can also send a single existing mention to an endpoint from the app with Send to webhook.
Check that mentions are delivered
The Webhooks page has two tabs: Endpoints and Log. The Log tab shows one row for each mention sent to each endpoint.
| Column | What it shows |
|---|---|
| Date & time | When SnitchFeed last tried to send it |
| Endpoint | Which endpoint it went to |
| Mention | A link to open the mention |
| Attempts | How many times SnitchFeed tried, including retries |
| Code | The reply code the other tool sent back |
| Status | pending, success, failed or retrying |
Click a row to see the full reply. Filter by Status, Endpoint and Date range.
If a delivery fails, SnitchFeed tries again up to 10 times. If the address no longer exists, the endpoint is switched off.
Slow down deliveries
Some tools can only accept a few mentions at a time. Open Advanced: delivery limits in the webhook dialog to pace them.
| Setting | Default | Maximum |
|---|---|---|
| Max concurrent requests | 1 | 20 |
| Max requests per minute | 10 | 120 |
Keep these at or below what the receiving tool supports.
Next steps
- Webhook events, retries and delivery limits: the technical reference for developers, including what each mention contains.
- Workflows: add conditions and approvals before a webhook fires.
- Feeds: build the filters that decide what is sent.