The right mention. The right person. The moment it's posted.

Q: How quickly does an alert arrive after a mention is found?

Alerts fire as part of the same job that detects and scores the mention — there is no separate notification queue. For Reddit and Bluesky (continuous ingestion), that means delivery within seconds of the original post. For LinkedIn and X (scan-based), alerts fire as soon as each scan completes.

Q: Can different listeners send alerts to different Slack channels?

Yes. Each listener has its own channel destination. A brand monitoring listener can route to #brand-mentions, a competitor listener to #competitive-intel, and a lead-gen listener to #gtm — all from the same SnitchFeed account and the same Slack integration.

Q: Does every mention trigger an alert, or only high-scoring ones?

Only mentions that clear your configured relevance threshold trigger an alert. Mentions below the threshold are stored in your feed but no notification is sent. You set the threshold per listener, so a broad keyword listener can have a higher bar than a narrow brand name listener.

Q: Can I set up Slack and email alerts at the same time?

Yes. You can enable multiple channels per listener. A single high-scoring mention can trigger a Slack message, an email, and a webhook POST simultaneously. There is no limit on how many channels a listener can notify.

Q: What does the alert message include?

Every alert includes the relevance score, intent level, sentiment, platform and subreddit or handle, an AI-generated summary, the recommended action, and a direct link to the original post. Your team has enough context to decide whether to respond without opening the SnitchFeed dashboard.

Q: How do I connect Slack?

In the SnitchFeed app, open Integrations → Slack and click Connect. You will be taken through a standard Slack OAuth flow to select your workspace. Once connected, you can choose a default channel and override it per listener. The whole process takes under a minute.

Q: Does Discord require a bot installation?

No. Discord alerts use Discord's native incoming webhook feature, not a bot. You generate a webhook URL inside your Discord server channel settings, paste it into SnitchFeed, and mentions start arriving immediately — no bot install, no permissions beyond what Discord webhooks require.

Q: Can I pause alerts without deleting my listener?

Yes. You can disable alert delivery for any channel independently. Mentions continue to be captured and scored — they just won't trigger a notification until you re-enable the channel. This is useful during planned outages or when your team is offline.

SnitchFeed delivers high-scoring mentions directly to Slack, email, Discord, or your own tools — with the score, intent, and context your team needs to act, no dashboard visit required.

Start Free Trial View Pricing

Fires within seconds of detectionOnly mentions that clear your thresholdEach listener routes to its own destination

“Immediately found 5 perfect posts that I replied to on X & LinkedIn. Wasn't expecting that!”

Ramsey ShafferCo-Founder & CEO, Babbl Labs

Monitoring tools show you what happened. Alerts tell you what's happening now.

A dashboard you check twice a day is not monitoring — it's a log. The posts worth responding to have a short window. Someone asks for a tool recommendation at 9 AM. By the time you check your feed at 2 PM, three competitors have already answered. Alerts close that window by bringing the mention to where your team already is.

< 10 sec

Median time from post to alert

For Reddit and Bluesky, which are ingested continuously

Per listener

Channel routing

Brand, competitor, and lead signals each go to the right team

4 channels

Slack, Email, Discord, Webhook

Enable one or all — whichever fits your workflow

Works in the tools your team already uses

Enable one channel or all four. Mix and match per listener — your sales team gets Slack, your CRM gets a webhook, and async teammates get email. No one is left waiting.

Slack

Mentions come to your team — not the other way around

Each listener routes to its own channel
Score, intent, and AI summary in every message
One-click link to the original thread

Zero setup — works the moment your listener goes live

No integration needed
Full post context and AI summary in the body
Unsubscribe per-listener independently

Discord

Paste a webhook URL and you're live in 60 seconds

No bot install, no permissions to configure
Each listener posts to its own channel
Score and context in every embed

Webhook

Push to your CRM, Zapier, or your own API

Full AI payload in a single POST — no follow-up call
Multiple endpoints per workspace
Auto-retries if your endpoint is down

Learn about webhooks

Each signal goes to the right team

Every listener has its own alert destination. Brand mentions don't land in the same channel as competitor signals — because the people who need to act on them are different.

Listener

Alert destination

Who acts on it

Brand mentions

brand-mentions

Customer feedback and brand awareness posts

Competitor signals

competitive-intel

Switcher intent and dissatisfied competitor customers

Product feedback

product-team

Feature requests and pain points from real users

Lead keywords

CRM via webhook

High-intent buying signals routed directly to pipeline

All from the same SnitchFeed account. Each listener is configured independently — one workspace, as many routing rules as you need.

Everything needed to act. Nothing that isn't.

Every alert includes enough context for your team to decide whether and how to respond — without opening the dashboard. Score, intent, summary, and a direct link to the thread.

SnitchFeed → #gtm-leads

Relevance94 / 100

IntentBuy Intent

SentimentPositive

PlatformReddit · r/sales

SummaryActive buyer comparing CRM options for a 12-person SDR team. No vendor picked yet.

ActionReply with a comparison or case study → link to original post

View original post

Why it's structured this way

Score and intent first
Your rep knows within one glance whether this mention is worth 30 seconds or 3 minutes. High score, Buy Intent — open the thread and respond. Low score — skip.
AI summary, not the raw post
Long Reddit threads get condensed to one sentence. Your rep sees what the buyer actually needs before clicking through — no skimming required.
Recommended action included
The alert suggests what to do: reply with a comparison, offer a trial, or just monitor. Useful starting point, especially for reps who are new to social selling.
Direct link to the original thread
One click from the alert to the post. Your rep can respond directly without navigating through SnitchFeed at all.

Set up your first alert in under 3 minutes.

Connect Slack, pick a channel, and high-scoring mentions start arriving. No developer needed, no setup call required.

Start 7-Day Free Trial

No credit card required · All channels available immediately

Loved by GTM teams

Don't take our word for it.

I love SnitchFeed. Can't recommend it enough.

Mehul Fanawala

Co-Founder, The Clueless Company

I really like what I achieved with SnitchFeed.

Brent Holloway

Co-founder, Mastiff Software

One dashboard. Every conversation that matters. No more hopping between platforms. Quality product & great founder 🤝

Sam Morris

Head of GTM, overmindlab.ai, prev notte.io

Anyone reading this comment, I've used SnitchFeed and loved it!

Vikra Vardhan

Head of Content, NeatPrompts

Spent 5 minutes on SnitchFeed, dropped a comment → new user

Abhishek Chakravarty

Co-founder, Youform

Just started using SnitchFeed and I'm already loving it. Great Work!

Dev Sharma

Product Manager, growleads.io

I love SnitchFeed. Can't recommend it enough.

Mehul Fanawala

Co-Founder, The Clueless Company

I really like what I achieved with SnitchFeed.

Brent Holloway

Co-founder, Mastiff Software

One dashboard. Every conversation that matters. No more hopping between platforms. Quality product & great founder 🤝

Sam Morris

Head of GTM, overmindlab.ai, prev notte.io

Anyone reading this comment, I've used SnitchFeed and loved it!

Vikra Vardhan

Head of Content, NeatPrompts

Spent 5 minutes on SnitchFeed, dropped a comment → new user

Abhishek Chakravarty

Co-founder, Youform

Just started using SnitchFeed and I'm already loving it. Great Work!

Dev Sharma

Product Manager, growleads.io

I legit booked 5 meetings with SnitchFeed this week. And it's only Monday...

Fedor Simic

Partnerships Manager, ex-Databox

Does what it says on the tin. Quite well.

John Petersson

Co-Founder, The Creative Database

Every day I open my laptop, SnitchFeed is the first thing I log into.

Zubin Ajmera

Co-Founder, Utkrusht.ai

Immediately found 5 perfect posts that I replied to on X & LinkedIn. Wasn't expecting that!

Ramsey Shaffer

Co-Founder & CEO, Babbl Labs

The ability to use AI sentiment scoring and get insights on data is incredibly useful. Very hard to find at this price point!

Jenna Gensic

Production Manager, Callisto Marketing

Actually delivers on what it promises to do.

Philip Wetterhorn

Strategist & Creative, Wetterhorn Brand Strategy

I legit booked 5 meetings with SnitchFeed this week. And it's only Monday...

Fedor Simic

Partnerships Manager, ex-Databox

Does what it says on the tin. Quite well.

John Petersson

Co-Founder, The Creative Database

Every day I open my laptop, SnitchFeed is the first thing I log into.

Zubin Ajmera

Co-Founder, Utkrusht.ai

Immediately found 5 perfect posts that I replied to on X & LinkedIn. Wasn't expecting that!

Ramsey Shaffer

Co-Founder & CEO, Babbl Labs

The ability to use AI sentiment scoring and get insights on data is incredibly useful. Very hard to find at this price point!

Jenna Gensic

Production Manager, Callisto Marketing

Actually delivers on what it promises to do.

Philip Wetterhorn

Strategist & Creative, Wetterhorn Brand Strategy

What teams use this for

Competitor monitoring

Route competitor complaints to a dedicated channel so nobody finds out about switching intent from a lost-deal call.

Lead generation

Buying-intent alerts land fast enough to reply before someone else in the thread beats you to it.

Brand monitoring

A complaint about your brand reaches your team in seconds, not in a screenshot forwarded a week later.

Common questions about alerts

Still have questions? Reach out at hello@snitchfeed.com

How quickly does an alert arrive after a mention is found?

Alerts fire as part of the same job that detects and scores the mention — there is no separate notification queue. For Reddit and Bluesky (continuous ingestion), that means delivery within seconds of the original post. For LinkedIn and X (scan-based), alerts fire as soon as each scan completes.

Can different listeners send alerts to different Slack channels?

Yes. Each listener has its own channel destination. A brand monitoring listener can route to #brand-mentions, a competitor listener to #competitive-intel, and a lead-gen listener to #gtm — all from the same SnitchFeed account and the same Slack integration.

Does every mention trigger an alert, or only high-scoring ones?

Only mentions that clear your configured relevance threshold trigger an alert. Mentions below the threshold are stored in your feed but no notification is sent. You set the threshold per listener, so a broad keyword listener can have a higher bar than a narrow brand name listener.

Can I set up Slack and email alerts at the same time?

Yes. You can enable multiple channels per listener. A single high-scoring mention can trigger a Slack message, an email, and a webhook POST simultaneously. There is no limit on how many channels a listener can notify.

What does the alert message include?

Every alert includes the relevance score, intent level, sentiment, platform and subreddit or handle, an AI-generated summary, the recommended action, and a direct link to the original post. Your team has enough context to decide whether to respond without opening the SnitchFeed dashboard.

How do I connect Slack?

In the SnitchFeed app, open Integrations → Slack and click Connect. You will be taken through a standard Slack OAuth flow to select your workspace. Once connected, you can choose a default channel and override it per listener. The whole process takes under a minute.

Does Discord require a bot installation?

No. Discord alerts use Discord's native incoming webhook feature, not a bot. You generate a webhook URL inside your Discord server channel settings, paste it into SnitchFeed, and mentions start arriving immediately — no bot install, no permissions beyond what Discord webhooks require.

Can I pause alerts without deleting my listener?

Yes. You can disable alert delivery for any channel independently. Mentions continue to be captured and scored — they just won't trigger a notification until you re-enable the channel. This is useful during planned outages or when your team is offline.

Stop checking dashboards. Start responding to buyers.

The right mention reaches the right person the moment it's posted — in Slack, email, Discord, or your own tools.

Start Free Trial — No Credit Card Required

Fires within seconds of detectionEach listener routes independentlyScore and context in every alertCancel anytime