# Invite teammates and manage roles (https://snitchfeed.com/docs/workspace/team)





Your SnitchFeed workspace is shared. Teammates see the same listeners, feeds and mentions. Each person has a role that decides what they can change.

Manage your team from **Workspace Settings → Team** ([app.snitchfeed.com/settings/team](https://app.snitchfeed.com/settings/team)). The page shows the **Invite Teammate** button, seats left, your members and any pending invitations.

## Invite a teammate [#invite-a-teammate]

Workspace owners and collaborators can both invite teammates.

<Steps>
  <Step>
    ### Open the invite dialog [#open-the-invite-dialog]

    On **Workspace Settings → Team**, click **Invite Teammate**.
  </Step>

  <Step>
    ### Enter their email [#enter-their-email]

    Type your teammate's email address.
  </Step>

  <Step>
    ### Choose a role [#choose-a-role]

    Under **Assign Role**, choose **Collaborator**. Unsure? Click &#x2A;*Not sure what to choose?** in the dialog.
  </Step>

  <Step>
    ### Send it [#send-it]

    Click **Send Invitation**.
  </Step>
</Steps>

### What happens next [#what-happens-next]

* Your teammate gets an email with a **Join workspace** button.
* The invitation expires after 7 days. They must sign up or log in with the same email you invited.
* Until they join, they appear in the invitations table. Once they join, they move to the members table.

People who already have a SnitchFeed account can accept too. They keep their other workspaces and can switch between them.

On a pending invitation, click **Resend** to send a fresh link, for example after it expires. Click **Cancel** to withdraw it and free the seat.

### Seats [#seats]

Each plan includes a set number of user seats: 1 on Starter and 5 on Pro. A pending invitation holds a seat until it is accepted, canceled or expires.

When no seats are left, **Invite Teammate** and **Get more seats** open the upgrade options. See [Plans & billing](/docs/workspace/plans-and-billing).

## Roles [#roles]

Every member has one role per workspace: **Workspace Owner** or **Collaborator**. Collaborators can do almost everything. Billing and team management are for owners only.

| What you can do                                   | Workspace Owner | Collaborator |
| ------------------------------------------------- | --------------- | ------------ |
| View mentions and feeds                           | Yes             | Yes          |
| Manage listeners and feeds                        | Yes             | Yes          |
| Manage notifications                              | Yes             | Yes          |
| Manage integrations (Slack, webhooks, Outflo)     | Yes             | Yes          |
| Manage API keys                                   | Yes             | Yes          |
| Manage workflows                                  | Yes             | Yes          |
| Edit Brand Context and response profiles          | Yes             | Yes          |
| Create and edit analytics reports                 | Yes             | Yes          |
| Export data                                       | Yes             | Yes          |
| Rename the workspace                              | Yes             | Yes          |
| Invite collaborators and cancel their invitations | Yes             | Yes          |
| View plan, credit usage and upgrade options       | Yes             | Yes          |
| Upgrade, downgrade, buy credits or change add-ons | Yes             | No           |
| View invoices and manage the subscription         | Yes             | No           |
| Change roles or remove members                    | Yes             | No           |

Plan limits apply to everyone. For example, webhooks and CSV export need the Pro plan whatever your role.

When a collaborator tries something only an owner can do, SnitchFeed shows who the owners are so they know who to ask.

### Change a role [#change-a-role]

Owners see a &#x2A;*⋯** button on each member's row. It opens a dialog with the member's **Role**.

The **Workspace Owner** role can't be assigned in the app. To transfer ownership of a workspace, email [hello@snitchfeed.com](mailto:hello@snitchfeed.com).

### Remove a member [#remove-a-member]

<Steps>
  <Step>
    ### Open the member [#open-the-member]

    On **Workspace Settings → Team*&#x2A;, click &#x2A;*⋯** on the member's row.
  </Step>

  <Step>
    ### Remove them [#remove-them]

    Click **Remove**, then confirm with **Remove member**.
  </Step>
</Steps>

They lose access to this workspace right away. Their listeners and mentions stay in the workspace. Their SnitchFeed account and other workspaces are not affected.

Owners can't be removed. A member who owns active [API keys](/docs/api/authentication) needs those keys revoked first.

## Next steps [#next-steps]

* [Plans & billing](/docs/workspace/plans-and-billing): seats per plan and how to upgrade.
* [Quickstart](/docs/getting-started): set up the workspace your team will share.