# Get started with SnitchFeed (https://snitchfeed.com/docs/getting-started)





This guide takes you from sign-up to your first alerts. You can do it in one sitting; the longest wait is SnitchFeed reading your website.

<Steps>
  <Step>
    ### Sign up [#sign-up]

    Create an account at [app.snitchfeed.com/signup](https://app.snitchfeed.com/signup) with your work email or Google. Personal and disposable email addresses are not accepted. Your workspace starts on a [7-day free trial](/docs/workspace/plans-and-billing#free-trial).
  </Step>

  <Step>
    ### Complete onboarding [#complete-onboarding]

    Onboarding walks you through a few short steps:

    1. **Website**: enter your company website so SnitchFeed can learn about your business. If you don't have one, click **I don't have a website** and paste a description instead.
    2. **Goals** and **About you**: a few questions about what you want from SnitchFeed and your role.
    3. **Notifications**: choose your personal email digests.
    4. **Book a demo**: an optional call for a walkthrough. Click **Skip** if you don't need it.

    On the last step, click **Let's do it** to open the app. If your workspace needs a plan first, onboarding asks you to choose one.
  </Step>

  <Step>
    ### Review your Brand Context [#review-your-brand-context]

    While you finish onboarding, SnitchFeed reads your website and builds your **Brand Context**: your company, audience, ideal customers, use cases and case studies. The AI uses it to score every mention, so check it in **Workspace Settings → Brand Context** and fix anything it got wrong. See [Brand Context](/docs/ai-context/brand-context).
  </Step>

  <Step>
    ### Create your first listener [#create-your-first-listener]

    A listener decides what SnitchFeed looks for: an intent signal describing the posts you want, keywords and platforms. Create one in either of two ways:

    * **Ask Snitch AI.** The app opens on **Snitch AI**. Describe what you want to track and it drafts the listener, tests the queries and asks you to approve it. See [Snitch AI](/docs/features/snitch-ai).
    * **Build it yourself.** Open **Listeners** and click **Create a new Listener**. See [Create a listener](/docs/listeners/create).

    When you add keywords, SnitchFeed searches recent posts right away, so the first mentions usually appear within minutes.
  </Step>

  <Step>
    ### Open the listener's feed [#open-the-listeners-feed]

    Each new listener gets its own feed, filtered to **Fit score = Medium + High** so you start with the relevant mentions. Open it from **Feeds** to review mentions, read why each one scored as it did and reply. See [Feeds](/docs/feeds) and [How Fit Score works](/docs/fit-score).
  </Step>

  <Step>
    ### Turn on alerts [#turn-on-alerts]

    Open the feed, click **Notifications** and add Slack, Discord, email or webhook destinations, then switch on **Enable notifications** and click **Save changes**. The feed's filters decide what is sent. See [Set up notifications for a feed](/docs/notifications/per-feed).
  </Step>
</Steps>

## Optional next steps [#optional-next-steps]

* **Connect your AI assistant.** Use SnitchFeed from Claude, Cursor or ChatGPT with the [MCP server](/docs/mcp).
* **Send mentions to your tools.** Push new mentions to a CRM, Zapier or n8n with [webhooks](/docs/integrations/webhooks) (Pro).
* **Build on the API.** Search and read data programmatically with the [REST API](/docs/api/introduction).
* **Invite your team.** Add teammates from [Workspace Settings → Team](/docs/workspace/invite-users).

<Callout type="info" title="Need help?">
  Email [hello@snitchfeed.com](mailto:hello@snitchfeed.com) or see the
  [FAQ](/docs/faq).
</Callout>

## Related [#related]

* [Supported platforms and how often they refresh](/docs/platforms): where SnitchFeed listens.
* [Credits and usage](/docs/credits): what scans and AI cost.
* [Plans, billing and credit top-ups](/docs/workspace/plans-and-billing): trial, plans and limits.
* [Fix a listener that finds no mentions](/docs/troubleshooting/not-getting-mentions): what to check if your feed stays empty.