# Mention analytics: dashboard, charts and saved reports (https://snitchfeed.com/docs/features/analytics)
SnitchFeed has three places to see how your listening is going:
| Page | Use it to |
| --- | --- |
| **Dashboard** | Check this week at a glance: good mentions found, team follow-up, noisy keywords |
| **Analytics → Overview** | See four ready-made trend charts over a date range |
| **Analytics → Reports** | Build and save your own charts |
## Dashboard [#dashboard]
The **Dashboard** is a one-page health check. It answers three questions: are your listeners finding good mentions, is your team acting on them, and which keywords are wasting scans. Open it from **Dashboard** in the sidebar. If you have no listeners yet, it asks you to set one up first.
| Card | What it shows |
| --- | --- |
| **New Opportunities** | High and Medium [Fit Score](/docs/fit-score) mentions from the last 7 days, compared with the 7 days before |
| **Opportunities Engaged** | Mentions your team engaged with for the first time in the last 7 days, compared with the 7 days before |
| **Noise Filtered** | The share of last week's mentions that scored Low, so you did not have to review them |
| **Mentions by Platform** | Mentions per day over the last 2 weeks, split by platform |
| **Mention Activity** | Mentions first seen and first engaged per day over the last 2 weeks |
| **Worst Performing Terms** | The 5 keywords with the highest share of Low Fit Score mentions over the last 2 weeks |
| **Activity** | The last 24 hours of LinkedIn and X scans per keyword, with posts returned and mentions created |
Both opportunity cards link to [Opportunities](/docs/features/opportunities).
### What to do with it [#what-to-do-with-it]
- **New Opportunities falling?** Check whether a listener was paused or a keyword removed. See [Troubleshooting](/docs/troubleshooting#no-mentions).
- **Noise Filtered very high?** Most mentions score Low. Tighten the keywords in **Worst Performing Terms**. See [Troubleshooting](/docs/troubleshooting#noisy-feed).
- **Opportunities Engaged flat?** Your team is not replying. Work through [Opportunities](/docs/features/opportunities), or turn on [notifications](/docs/notifications).
- **Activity** shows whether scans are running and how many posts each keyword returns. Each scan costs [credits](/docs/credits), so this also explains credit use.
## Overview charts [#overview-charts]
**Analytics → Overview** shows four charts of mention counts. One date range at the top applies to all of them. It starts at **Past 14 Days**, and you can pick from **Past 24 Hours** to **Past 6 Months** or a custom range.
| Chart | What it shows |
| --- | --- |
| **Mentions by fit score over time** | Mentions per day, split into High, Medium and Low Fit Score |
| **Mentions by platform over time** | Mentions per day, split by platform |
| **Mentions by keyword, by fit score** | Mentions per keyword, split by Fit Score, so you can spot keywords that bring mostly Low matches |
| **Mentions by intent over time** | Mentions per day, split by intent tag (the kind of post, such as a buying question) |
For more filters, click **Open reports**.
## Build a saved report [#build-a-saved-report]
A report is a chart you set up once and come back to. Reports are shared with everyone in your workspace.
On **Analytics → Reports**, click **New report**, or pick a saved report from the list.
Enter a **Report name**.
Set **Query and chart** and **Filters** (see the tables below). The preview updates as you go.
Click **Save report**. To change a saved report, click **Update report** and confirm.
**Reset** discards unsaved changes. A saved report also has **Duplicate** and a delete button.
### Query and chart settings [#query-and-chart-settings]
| Setting | Options |
| --- | --- |
| **Metric** | **Mentions**, **Unique authors**, **Avg. sentiment** (0 to 1) or **Avg. fit score** |
| **Group by** | **Day**, **Platform**, **Sentiment**, **Fit score**, **Keyword**, **Subreddit**, **Language** or **Listener** |
| **Breakdown by** | Optional second split: **Platform**, **Sentiment**, **Fit score**, **Language**, **Listener**, **Intent tags** or **None**. Must differ from **Group by**. |
| **Chart type** | **Line**, **Area**, **Stacked area**, **Bar (grouped)**, **Stacked bar**, **Horizontal bar**, **Stacked horizontal bar** or **Donut** |
A **Donut** chart has no breakdown. Adding one switches the chart to **Stacked bar**.
### Filters [#filters]
Filters decide which mentions the chart counts. They work like the [feed filters](/docs/feeds): date range, **Include Listeners**, **Platforms**, **Include Keywords**, **Exclude Keywords**, **Seen vs New**, **Fit score**, **Sentiment**, **Include Intents**, **Exclude Intents**, **Include Subreddits**, **Exclude Subreddits** and **Languages**.
### Report ideas [#report-ideas]
| Report | Settings | Why it helps |
| --- | --- | --- |
| Buying conversation pulse | **Mentions** by **Day**, breakdown **Intent tags**, filtered to buying intents | See demand week over week without scrolling the feed |
| Quality of inbound | **Avg. fit score** by **Day**, **Line** | Many mentions but a falling Fit Score means a listener needs tuning |
| Channel mix | **Mentions** by **Platform**, **Donut** | Decide where to spend community time |
| Sentiment trend | **Avg. sentiment** by **Day**, **Line** | See whether the conversation warms or cools after a launch |
| Communities that matter | **Mentions** by **Subreddit**, **Horizontal bar**, Reddit only | Find the subreddits that carry your conversation |
## Next steps [#next-steps]
- [Opportunities](/docs/features/opportunities): act on the mentions the Dashboard counts.
- [CSV export](/docs/features/csv-export): take the raw mentions into a spreadsheet.
- [Snitch AI](/docs/features/snitch-ai): ask questions about your analytics in chat.